Tag: Press Releases

May 18, 2021

Bestpass employees, customers and partners to participate in Tour de Cure

January 15, 2021

Recently, we achieved several significant milestones in 2020, including processing more than $1.2 billion in toll volume, exceeding $1 billion for the second consecutive year and posting 20 percent growth over 2019.

We also surpassed 10,000 customers with 650,000 active transponders deployed on U.S. toll roads, released Cost Centers within its customer web portal to facilitate better fleet data management, and launched new national and regional toll transponder options.

“2020 was a challenging year in many ways that no one anticipated, and our core customers responded to keep the economy and country running with remarkable flexibility in their logistics solutions. Bestpass is proud to support their efforts, and I am personally proud of the Bestpass team that provided superior service and value to our customers throughout these difficult times,” said Bestpass CEO Tom Fogarty. “We will build on this momentum with more growth in 2021 thanks to the significant product advances released by the Bestpass innovations team.”

Bestpass 2020 Highlights

• Processed more than $1.2 billion in toll volume, an increase of 20 percent over 2019
• New milestone reached with 100 million transactions completed on behalf of our clients
• Surpassed 650,000 active transponders operating within the company’s nationwide toll network
• Now supporting over 10,000 customers after achieving greater than 40 percent growth in new accounts 
• Double digit annual revenue growth achieved for each of the last 10 years
• Released Bestpass Cost Centers™ within the company’s customer web portal to facilitate better fleet data management
• Developed Complete Pass Scout, which provides nationwide toll coverage, and Horizon Scout, which optimizes toll coverage for regional fleets
• Surpassed 100 employees, increasing the team by nearly 20 percent in the second half of 2020
• Sponsored or participated in 10 activities to support our communities, including Capital Roots, the Regional bard Bank of Northeastern New York, Joseph’s House and Shelter, the Children’s Miracle Network Hospital, American Diabetes Association Tour de Cure and Capital District Toys for Tots 

December 16, 2020

Our continued growth includes new toll management products and services and a significant expansion of employees in all major functions.

We recently surpassed 10,000 customers, with more than 630,000 active transponders on the road, facilitating 280,000 seamless transactions per day for customers on the company’s nationwide toll coverage network.

“This milestone is a testament to our loyal customers and partners, as well as the value that Bestpass solutions provide. I salute our employees, who work hard every day to ensure excellent service in toll management,” said Tom Fogarty, CEO of Bestpass. “While this year has been challenging in many ways, Bestpass is continuing to build momentum into the new year with continuous innovation in its offerings.”

Bestpass has released multiple new products and services in recent months, including new nationwide and regional toll transponder technology, as well as new and innovative Cost Centers functionality within the company’s customer web portal to facilitate better fleet data management and streamlined reporting. 

To keep up with the growing demand for the Bestpass service and rapid company growth, the company increased the size of its team by more than 20 percent. This brings the total number of employees to more than 100, and Bestpass is continuing to seek bright, innovative teammates in development, customer service, finance, sales, and other teams.

November 18, 2020

Bestpass, the comprehensive payment platform provider that is the leader in toll management solutions for commercial fleets, recently released Cost Centers within its customer web portal to facilitate better fleet data management. A cost center is a department or other business unit to which costs may be charged for accounting or administrative purposes.

“Many of our commercial fleet customers want to break out their toll data by location, terminal, region, or some other division, and we make it easy to manage and securely access this data via our enhanced cost center functionality,” said Bestpass CEO Tom Fogarty. “We make it a priority to listen to our customers and deliver innovative solutions to help them more effectively run their business.”

Overall benefits of using Cost Centers:

• Unlock more efficient accounting
• Localize account management
• Gain greater insight into overall operations
• Allocate all toll-related costs by business unit
• Enable terminal managers and other employees to manage their own data
• Update and view cost center data via powerful web portal

Key features include: 

• User roles: There are several user roles, so different contact/s on the account can have different levels of access across the entire customer web portal, depending on what they need to do. The new roles are user management, cost center management, accounting, empower, and ordering.
• Orders by cost center: Customers have the option to assign transponders to the appropriate cost center when placing an order.
• Itemized cost center statements: Dynamic cost center management functionality includes the ability to generate dedicated statements for each cost center. Users can run cost center statements at any time within the Empower data and analytics section of the customer web portal.

September 22, 2020

Latest White Paper Explains “Toll Management: Why Transponders Still Matter in a License Plate World”

ALBANY, N.Y. – Bestpass®, the comprehensive payment platform provider and leader in toll management solutions for commercial fleets in North America, recently launched a new website at bestpass.com, as well as a thought leadership series of white papers and other materials to help educate commercial fleets on the subject of toll management.

“The new website and thought leadership series represent our commitment to innovation at every level and in every aspect of our business,” said Ken Creager, Bestpass Vice President of Sales and Marketing. “We will continue to push the envelope in providing toll management service and expertise to all of our customers, as well as across the commercial fleet and tolling industries.”

The latest white paper, “Toll Management: Why Transponders Still Matter in a License Plate World,” is currently available on the new website. The rise of all-electronic tolling across the United States has resulted in new challenges for commercial fleets, especially if they are heavy toll facility users with a national bartprint. Fleets can benefit from strategically deploying transponders by being able to optimize the operational cost of using toll roads, by accessing as many discounts as possible, and by receiving toll transactions more quickly.

The Bestpass white paper series offers thoughtful analysis and keen insights on the tolling industry and how tolls impact commercial fleets. The company’s blue paper series offers practical advice on how to get the most out of Bestpass toll management solutions.

The new website also offers a streamlined sign-up process for owner-operators, as well as additional resources for commercial fleets to determine the potential value of a toll management solution on their operations and bottom line.

September 10, 2020

Complete Pass Scout and Horizon Scout Toll Transponders Provide More Robust Toll Management Options for Fleets of all Shapes and Sizes

ALBANY, N.Y. – Bestpass®, the comprehensive payment platform provider and leader in toll management solutions for commercial fleets in North America, recently released two new transponder options for commercial fleets: Complete Pass Scout, which provides nationwide toll coverage, and Horizon Scout, which optimizes toll coverage for regional fleets.

“Bestpass continues to drive innovation in the industry to offer our customers and our tolling partners simplicity and value across North America. Each of these devices enhances our toll management service for our customers, and Bestpass offers the most comprehensive coverage bartprint along with flexible options to meet regional deployment needs,” said Bestpass CEO Tom Fogarty.

Complete Pass Scout includes three different tolling technology protocols and covers 100 percent of major U.S. toll roads. Horizon Scout, which includes two toll technology protocols, offers regional coverage in California, Colorado, Florida, Kansas, Oklahoma, Texas, South Carolina, and Washington state.

Map: Complete Pass Scout Toll Coverage

March 2, 2020

Toll by plate coverage to supplement existing nationwide transponder coverage

Bestpass®, a company that provides a comprehensive payment platform with a focus on toll management for commercial fleets, today announced that it has launched a toll by plate solution as a supplement to its nationwide transponder-based toll coverage. 

“The rise of all-electronic tolling across the United States has led to an increase in unplanned toll by plate for commercial fleets,” said John Andrews, president and CEO of Bestpass. “By combining our traditional transponder-based coverage with this new toll by plate solution, we are able to provide an even more comprehensive toll management program for our customers.”

Bestpass toll by plate coverage includes both power unit and trailer license plates. It helps commercial fleets by consolidating nationwide coverage with tolling authorities and minimizing the impact of toll by plate transactions, which includes administrative fees and complications from delayed billing.

In addition to administrative fees and delayed billing, each tolling authority has different business rules, and toll by plate can introduce significant complexity for fleets, including challenges related to trailer plates and leased equipment. Toll by plate also adds expense and increases processing time for tolling authorities.

“Our toll by plate solution facilitates greater efficiency and less cost for both our customers and the toll facility operators, creating a winning situation for all parties,” said Andrews.

August 10, 2020

Bestpass®, the comprehensive payment platform provider that is the leader in toll management solutions for commercial fleets, was recently listed at number eight on the Albany Business Review’s 2020 Fastest Growing Companies List. 

The Albany Business Review ranked companies throughout New York’s Capital Region, which includes 11 counties, based on three-year revenue growth. Bestpass has grown rapidly, surpassing more than $1 billion in total toll transaction volume in 2019. The company, with nearly 100 employees, has more than 8,500 customers and more than 600,000 deployed toll transponders.

“This recognition by the Albany Business Review is a testament to the value that we provide by helping our commercial customers save time and money on their toll management, as well as to the commitment of all our employees,” said Bestpass CEO Tom Fogarty. 

July 28, 2020

Bestpass, the comprehensive payment platform provider that is the leader in toll management solutions for commercial fleets, today announced the appointment of Tom Fogarty as Chief Executive and to its Board of Directors. John Andrews will continue as President and Chief Strategy Officer, in addition to his appointment as the Chair of the Bestpass Board. 

Mr. Fogarty joins Bestpass with over two decades of executive experience in the software, technology, and data industries, and he comes to the company after 11 years with RDC (Regulatory DataCorp, Inc.) Under his leadership as President and Chief Operating Officer, the high growth Software/Data-as-a-Service company became a leader in fighting financial crime, helping protect approximately 1,000 banks and financial institutions and 35,000 compliance professionals in over than 100 countries before it became part of Moody’s Analytics earlier this year.

“I am pleased that we have attracted top-tier leadership and welcome Tom to the team at Bestpass. Tom has significant experience in growing technology firms and building scalable operations, and he will be a tremendous asset to the company as we continue to innovate in the fields of toll management and vehicle payment platforms,” said Mr. Andrews. 

“I’m immensely impressed with the Bestpass story to date, as John has built a great team and has transformed vision into innovative solutions resulting in rapid growth. Along the way, Bestpass has consistently delivered excellence and is now in a unique market position to drive additional value for its customers and partners,” said Mr. Fogarty. “I am privileged to work with John and lead the talented Bestpass team, and I look forward to building on our success to date.”

Mr. Andrews was selected to serve as President and CEO of Bestpass in the fall of 2009 when the organization had four employees and processed $15 million in tolls annually. The company has since grown to nearly 100 employees and processes over $1 billion in tolls annually. He will continue to lead the company’s partnership and innovation efforts.

Bestpass, a company that provides single-source payment and streamlined toll management services to commercial fleets, recently hired William Decaire as general counsel.

In this position, Decaire is responsible for directing the company’s legal initiatives; providing senior management with advice on company strategies and their implementation; managing internal legal issues; overseeing the work of outside counsel; finalizing complex business transactions; and negotiating critical contracts.

Prior to joining Bestpass, Decaire practiced law for more than 17 years as an attorney with Carter Conboy, where he served as outside general counsel for several Capital Region companies, including Bestpass. He earned his juris doctorate from Albany Law School and his undergraduate degree in political science at the State University of New York College at Oswego.

A Town of New Scotland resident, Decaire also serves on the associate board of directors for the St. Peter’s Hospital Foundation and the board of directors for the Voorheesville Baseball Club, Inc.