Bestpass Employees Volunteer at Connect Center for Youth
Author: Bestpass
Nearly $8,000 Raised for the American Diabetes Association
July 21, 2021
Nearly 50 Bestpass employees, customers, and partners participate in Tour de Cure
We recently raised $7,926.00 for the American Diabetes Association (ADA) to give back to the community while also encouraging healthy activity.
The Bestpass Tour de Cure team included 48 employees, customers, and partners from around the country. Three team members raised more than $1,000 to become Champions to Stop Diabetes.
“We’re extremely grateful for the amazing support from the Bestpass team, not only for their effort in raising crucial funds, but for raising awareness around the importance of being active as well,” said Jeff Collins, executive director, ADA Upstate New York.
The initiative was spearheaded by Bestpass Gives, an employee-led committee within the company that is responsible for identifying opportunities to contribute to the community in a meaningful way while also building relationships across functional teams. The committee identified raising awareness of diabetes as its focus for the second quarter of 2021.
“I’m so pleased by all of the efforts by the Bestpass family to impact our communities for the better. We fielded a passionate, committed team to participate in the Tour de Cure this year, which enabled us to exceed our fundraising goal for the ADA Upstate New York chapter,” said Tom Fogarty, CEO of Bestpass. “I am thankful to the ADA for the opportunity to work towards a healthier world, and Bestpass salutes the inspired efforts of our employees, customers, and partners in coming together for this awesome cause.”
Bestpass Expands Toll Coverage to Alabama
June 15, 2021
Bestpass integrates toll management and payment technology with American Roads
Bestpass recently announced that the company has expanded its nationwide toll coverage network to Alabama through a partnership with American Roads.
Bestpass will offer its customers Alabama coverage on the Tuscaloosa Bypass, Emerald Mountain Express, and Montgomery Express through its 6C protocol toll transponders. All four toll bridges are owned and operated by American Roads.
“We’re looking forward to a direct line of data transfer with Bestpass, from vehicle information to payment processing, and we anticipate that the integration will result in a significantly positive impact on our operations,” said Neal Belitsky, CFM, CEO of American Roads. “This is another example of how we can provide value to the commercial fleets using our facilities to deliver goods and provide services throughout Alabama and beyond.”
In September 2019, Bestpass announced that it had reached an agreement to register its 6C transponders with the Transportation Corridor Agencies (TCA) for use by commercial fleets on The Toll Roads in Orange County, Calif. Bestpass offers a variety of national and regional transponder and coverage options for its commercial fleet customers, which operate hundreds of thousands of vehicles across North America.
“The emerging 6C protocol allowed us to provide our customers with toll interoperability throughout California, and this partnership with American Roads allows us to expand our 6C coverage to Alabama,” said John Andrews, president and chief strategy officer for Bestpass. “We work with all toll protocols to ensure that our customers have the best possible toll management program, including our Complete Pass Scout device, which offers coast-to-coast coverage.”
Welcome Druzynski as Vice President of People and Culture
May 26, 2021
Award winning talent leader brings decades of experience in high-growth technology firms
We recently announced that David Druzynski has joined the company as Vice President of People and Culture. In his new role, he joins the Bestpass executive leadership team, reporting directly to CEO Tom Fogarty, and will lead talent engagement and culture initiatives across the organization.
Druzynski joins Bestpass with more than 20 years of human resources experience in the high-growth software and informational technology industries. Most recently, he was Vice President of People and Culture at DealerSocket, a leading software provider to more than 9,000 franchised and independent vehicle dealerships around the world. He was previously Chief People Officer at Auto/Mate Dealership Systems, a software provider for retail automotive dealerships that was acquired by DealerSocket in 2020. While leading the people functions, his companies have been named as Best Places to Work in the Capital Region every year for the past decade.
“Dave is a passionate leader with a tremendous track record of cultivating positive, growth-focused company cultures, and he has a commitment to ensure all of our voices are heard and included in managing our path forward. I couldn’t be more pleased to welcome him to the Bestpass team. He is a key partner in helping us to continue to innovate and grow at a rapid pace,” said Tom Fogarty, CEO of Bestpass. “Our team has grown 30 percent in the last 12 months, and it is this team that creates successful outcomes for the company and its customers. Dave’s leadership and focus will ensure that everyone is engaged and supported.”
In addition to a degree in management and information systems from the State University of New York at Geneseo, Druzynski has earned Senior Professional in Human Resources (SPHR) and Society for Human Resources Management Senior Certified Professional (SHRM-SCP) certifications. He currently serves on the board of directors for Make-A-Wish of Northeast New York.
“Bestpass has experienced rapid growth and built a great team. I am excited to help build a culture that enthusiastically supports employees while also focusing on providing top-notch service and value to our customers,” said Druzynski. “I look forward to focusing on our talent development initiatives and making a positive impact to our ongoing growth and success.”
Maryland Motor Truck Association Toll Management Program
March 23, 2021
We recently acquired the Maryland Motor Truck Association (MMTA) toll management program, adding more than 400 commercial fleets to its customer base.
Since MMTA launched its commercial toll program in 2002, Bestpass has provided back office and toll processing support, including tracking toll usage and accounts receivable service and support. The former MMTA toll program customers now have full access to the Bestpass toll management system, from the customer web portal and online analytics to new transponder options and expanded toll coverage.
“Maryland Motor Truck has been an invaluable partner for nearly two decades, and we’re enthusiastic to continue to serve their members and help them save even more time and money on their toll,” said Bestpass CEO Tom Fogarty. “We also welcome these new commercial fleet customers and look forward to providing them with our first-in-class service and support.”
“Offering toll management to our members has long been a point of pride for MMTA, and Bestpass has provided us with many of the tools necessary to deliver a robust and valuable program,” said MMTA President and CEO Louis Campion. “By fully moving the program to Bestpass, we can ensure continuity of operations and that our members will see even more value through expanded options.”
Bestpass Joins American Diabetes Association
May 18, 2021
Bestpass employees, customers and partners to participate in Tour de Cure
We have partnered with the American Diabetes Association (ADA) to give back to the community while also encouraging healthy activities among employees, customers and partners.
The initiative, spearheaded by the Bestpass Gives committee, will culminate in the virtual 2021 Tour de Cure ride on June 12, 2021, with more than 40 people participating on the team. Throughout the effort, Bestpass will highlight employees and drivers who are focused on improving their health, including on social media and in newsletters.
“We are grateful to Bestpass for joining our efforts to raise much needed funds for diabetes education and research in this year’s virtual Tour de Cure across upstate New York,” said Jeff Collins, executive director, ADA Upstate New York. “In addition to supporting a great cause, Bestpass is actively working to improve the health and wellness of their employees and corporate partners. We’re proud to partner with them.”
Bestpass Gives, an employee-led committee within the company, is responsible for identifying opportunities to contribute to the community in a meaningful way while also building relationships across functional teams. The committee identified raising awareness of diabetes as its focus for the second quarter of 2021.
“With some studies showing that there is a 50 percent higher occurrence of diabetes for professional truckers than the overall national average, the American Diabetes Association and its good work is a natural fit for our community efforts,” said Tom Fogarty, CEO of Bestpass. “We value our customers tremendously, and we want them to be healthy, so anything we can do to support that goal is tremendously rewarding.”
New White Paper on Violations for Commercial Fleets
March 4, 2021
The latest in the thought leadership series “Take Control of Toll: How Violations Work and How to Minimize Fleet Impact” highlights some toll challenges and solutions to today’s market.
We recently released a new white paper on bestpass.com: “Take Control of Toll: How Violations Work and How to Minimize Fleet Impact.”
“The newest white paper is a result of our continued efforts to educate our customers on all aspects of effective toll management,” said Ken Creager, Bestpass Vice President of Sales and Marketing. “With the rise of all-electronic tolling across the country, violations and paper invoices can have a significant impact on our customers’ operations, especially for the large fleets with national bartprints.”
Any commercial fleet that operates on tolled roads or bridges is subject to the possibility of violations, which most often come with additional cost and delayed processing time. The new white paper outlines a diligent and comprehensive approach to toll management, including anticipating violations, actions to minimize their occurrence, and understanding how to handle them when they do occur.
The Bestpass white paper series is part of a broader thought leadership initiative to provide thoughtful analysis and keen insights on the tolling industry and how tolls impact commercial fleets.
Bestpass Processes $1.2 Billion in Toll
January 15, 2021
Recently, we achieved several significant milestones in 2020, including processing more than $1.2 billion in toll volume, exceeding $1 billion for the second consecutive year and posting 20 percent growth over 2019.
We also surpassed 10,000 customers with 650,000 active transponders deployed on U.S. toll roads, released Cost Centers within its customer web portal to facilitate better fleet data management, and launched new national and regional toll transponder options.
“2020 was a challenging year in many ways that no one anticipated, and our core customers responded to keep the economy and country running with remarkable flexibility in their logistics solutions. Bestpass is proud to support their efforts, and I am personally proud of the Bestpass team that provided superior service and value to our customers throughout these difficult times,” said Bestpass CEO Tom Fogarty. “We will build on this momentum with more growth in 2021 thanks to the significant product advances released by the Bestpass innovations team.”
Bestpass 2020 Highlights
- Processed more than $1.2 billion in toll volume, an increase of 20 percent over 2019
- New milestone reached with 100 million transactions completed on behalf of our clients
- Surpassed 650,000 active transponders operating within the company’s nationwide toll network
- Now supporting over 10,000 customers after achieving greater than 40 percent growth in new accounts
- Double digit annual revenue growth achieved for each of the last 10 years
- Released Bestpass Cost Centers™ within the company’s customer web portal to facilitate better fleet data management
- Developed Complete Pass Scout, which provides nationwide toll coverage, and Horizon Scout, which optimizes toll coverage for regional fleets
- Surpassed 100 employees, increasing the team by nearly 20 percent in the second half of 2020
- Sponsored or participated in 10 activities to support our communities, including Capital Roots, the Regional bard Bank of Northeastern New York, Joseph’s House and Shelter, the Children’s Miracle Network Hospital, American Diabetes Association Tour de Cure and Capital District Toys for Tots
Bestpass Surpasses 10,000 Customers
December 16, 2020
Our continued growth includes new toll management products and services and a significant expansion of employees in all major functions.
We recently surpassed 10,000 customers, with more than 630,000 active transponders on the road, facilitating 280,000 seamless transactions per day for customers on the company’s nationwide toll coverage network.
“This milestone is a testament to our loyal customers and partners, as well as the value that Bestpass solutions provide. I salute our employees, who work hard every day to ensure excellent service in toll management,” said Tom Fogarty, CEO of Bestpass. “While this year has been challenging in many ways, Bestpass is continuing to build momentum into the new year with continuous innovation in its offerings.”
Bestpass has released multiple new products and services in recent months, including new nationwide and regional toll transponder technology, as well as new and innovative Cost Centers functionality within the company’s customer web portal to facilitate better fleet data management and streamlined reporting.
To keep up with the growing demand for the Bestpass service and rapid company growth, the company increased the size of its team by more than 20 percent. This brings the total number of employees to more than 100, and Bestpass is continuing to seek bright, innovative teammates in development, customer service, finance, sales, and other teams.
Bestpass Releases Cost Centers for Commercial Fleets
November 18, 2020
Bestpass, the comprehensive payment platform provider that is the leader in toll management solutions for commercial fleets, recently released Cost Centers within its customer web portal to facilitate better fleet data management. A cost center is a department or other business unit to which costs may be charged for accounting or administrative purposes.
“Many of our commercial fleet customers want to break out their toll data by location, terminal, region, or some other division, and we make it easy to manage and securely access this data via our enhanced cost center functionality,” said Bestpass CEO Tom Fogarty. “We make it a priority to listen to our customers and deliver innovative solutions to help them more effectively run their business.”
Overall benefits of using Cost Centers:
- Unlock more efficient accounting
- Localize account management
- Gain greater insight into overall operations
- Allocate all toll-related costs by business unit
- Enable terminal managers and other employees to manage their own data
- Update and view cost center data via powerful web portal
Key features include:
- User roles: There are several user roles, so different contact/s on the account can have different levels of access across the entire customer web portal, depending on what they need to do. The new roles are user management, cost center management, accounting, empower, and ordering.
- Orders by cost center: Customers have the option to assign transponders to the appropriate cost center when placing an order.
- Itemized cost center statements: Dynamic cost center management functionality includes the ability to generate dedicated statements for each cost center. Users can run cost center statements at any time within the Empower data and analytics section of the customer web portal.
