Bestpass Revamps National Tolling Solution with New and Enhanced Services
Bestpass, Inc., a company that provides single-source payment and streamlined toll management services to commercial fleets, today announced several new services, including Bestpass Complete, giving customers a single device for all their toll, and the Freedom Service, effectively expanding toll coverage to include all U.S. toll roads.
"We've grown aggressively over the past year, both in terms of geographic footprint and number of clients, and we've developed a number of new services in response to that growth and to our user feedback," said John Andrews, President and CEO of Bestpass. "With this new phase of the Bestpass service, we are well positioned to be an even better partner for our customers on the road and in the back office."
Bestpass Complete, available now, gives customers a single solution for national toll coverage in one device, with optional weigh station bypass compatibility and comprehensive reporting for all major U.S. toll roads. Fleet managers will benefit from a single shipment, single installation and single report for each truck, as opposed to simultaneously navigating dozens of different accounts without the Bestpass service.
Bestpass Freedom Service
The Freedom Service expands the company's single solution by offering coast-to-coast violation, video and out-of-Bestpass network toll statement processing, facilitating seamless travel beyond the major toll roads in the United States and Canada, wherever there is toll. Bestpass will process violations and submit corrections on behalf of its customers, saving them the time of tracking and processing violations, as well as the money spent on incurring additional violations. Customers can submit toll bills from outside of the Bestpass network to be paid and included in their single monthly invoice and comprehensive toll data reporting.
Coverage in Oklahoma Forthcoming
Bestpass also announced that it is in an active technical testing phase to provide its customers with full tolling coverage in Oklahoma, with the expectation of going live for all customers by the end of April. The addition of Oklahoma expands the company's toll coverage network to include 100 percent of all major U.S. toll roads.
In addition to Bestpass Complete, the Freedom Service and coverage in Oklahoma, Bestpass is simultaneously launching other new services while also reorganizing existing services in response to market demands and rapidly expanding toll coverage.
Enhanced Customer Service
In celebration of the company's 15th anniversary, Bestpass is enhancing its customer service offerings. All Bestpass customers now receive:
- Free standard shipping in the continental United States
- Free protective transponder cases
- Enhanced implementation services, including labeling each transponder before shipping according to customer specifications