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Careers

Bestpass is always looking for motivated, hard-working candidates for a wide variety of positions. If you’re interested in working for a company that values its employees and their contributions to its growth, then put yourself on our radar.

ABOUT BESTPASS


Bestpass is a national leader in toll management for commercial fleets. Named one of the Capital Region's Best Places to Work for three consecutive years and ranked sixth on the Albany Business Review's 2016 list of Fastest-Growing Companies in the Capital Region of New York, Bestpass, cultivates a collaborative work culture that is dedicated to employee growth and development. Our innovative, fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves to better serve our customers. Come join a team of passionate professionals that works hard, makes a difference and has fun along the way!

 

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BENEFITS & PERKS


Bestpass Benefits

  • Medical, Dental and Vision insurance
  • 401k retirement plan with employer match
  • Enhanced Short-Term Disability 
  • Life Insurance Plan
  • Tuition Reimbursement 
  • Paid Time Off
  • Paid Holidays
  • Company Incentive Program

Perks:

  •  Fun, informal workspace
  •  Smart, creative, and caring teammates
  •  Casual dress code
  •  Vacation transponder
  •  AAA discounts available 
  •  Bonusly Program
  •  On-site dry cleaning services
  •  Parking
  •  Snacks & Drinks

CURRENT OPENINGS


Account Executive - Sales Hunter

Account Executive - Sales Hunter

Account Executive - Sales Hunter

We are looking for a driven Inside Sales Account Executive to join our team – could that be you? Our Account Executives are responsible for increasing the Bestpass customer base through the acquisition of new business to new and existing accounts. This is a full-time, inside telephone sales role with a base salary plus commission.

What does it take to be sucessful?

  • Identify revenue opportunities through outbound cold calls, emails and relationship building
  • Own the entire sales process from prospecting to completion of the sale
  • Research and contact prospects to identify key contacts, qualify and drive leads through the sales pipeline
  • Utilize a consultative sales approach to explain the value of our service
  • Be knowledgeable on Bestpass services as well as customer needs and requirements

Requirements:

  • 2+ years’ experience of inside sales B2B experience
  • Proven track record of successful phone sales
  • Excellent verbal communication skills; strong listening and presentation skills
  • Ability to maintain confidentiality of sensitive data
  • Persistence
  • Ability to work independently as well as in team environment
  • Ability to travel +/- 10%
  • Associate’s degree; Bachelor’s preferred

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way.

Internship - Support Services Team

Internship - Support Services Team

Internship (paid) - Support Services team

At Bestpass, we believe in a customer-focused, servant leadership philosophy, that empowers our employees to provide a comprehensive payment platform with a focus on nationwide toll management for commercial fleets of all shapes and sizes. With more than 6,500 customers and more than 560,000 deployed toll transponders in the United States and Canada, Bestpass ensures data accuracy, consolidates payments, delivers invaluable industry expertise, and saves its users time and money.

Are you a college student seeking real-world business experience to put on your resume? Our internship program goal is to bring bright, driven, and talented college students into Bestpass for a semester to provide an engaging work experience. We will provide the student with exposure to our business and the industries we interface with in exchange for their contributions to specific and present goals and objectives within the company.

Candidates must love working with data! The core activity of this internship will involve manipulating and processing data in order to verify violations, update vehicle and weigh station bypass information, and process speed notices.

Requirements

  • Proficient using Excel
  • Enjoy working with data
  • Ability to work 10-12 hours per week
  • Willing to continually learn, develop, and improve processes
  • Works well in a team environment

Requirements:

  • Associate degree in accounting, finance, or related field
  • 1-2 years’ experience in similar role in an accounting/finance department
  • Possesses and demonstrates Bestpass Core Competencies
  • Ability to maintain confidentiality of sensitive data
  • Intermediate Excel skills
  • Quick Books experience a plus

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way.

Data Analyst

Data Analyst

Data Analyst

Do you enjoy diving in, developing queries and analytics to better service internal and external customers? We process $3 million in toll and 300k transactions daily and are seeking a Data Analyst to join our team to make data actionable and presentable to both internal/external customers. You will work closely with our Quality Engineering and Development teams to provide strategy and guidance in improving the quality of our data set.

What you will do:

  • Work with customers (internal and external) to understand the problem they are looking to solve before providing a solution
  • Increase access to data for our customers to better enable data driven decisions across the organization through data analysis, queries, reports and dashboards
  • Ensure work is reviewed with users throughout the process
  • Utilize a wide array of tools to perform analysis on large sets of customer and internal data
  • Communicate regularly with development, quality engineering, product, and internal business stakeholders with varying degrees of data understanding
  • Ensure data integrity and quality through the development of automated data quality measures and other activities
  • Apply and advocate data management and data visualization best practices to drive our organizations data maturity forward
  • Maintain data standards, including adherence to the Data Protection Act

We're looking for someone who has:

  • Experience with database development, reporting, and analytics
  • Familiarity working with SQL, SQL Server Reporting Services, Microsoft Power BI, Tableau, or equivalent products
  • An ability to understand users’ needs and a problem-solving attitude
  • Strong interpersonal skills
  • Good task estimation and prioritization skills
  • Proven ability to support multiple projects and objectives simultaneously and efficiently
  • BS in computer science or a related discipline and/or equivalent experience

Bestpass provides a comprehensive payment platform with a focus on nationwide toll management for commercial fleets of all shapes and sizes. With more than 6,400 customers and more than 550,000 deployed toll transponders in the United States and Canada, Bestpass ensures data accuracy, consolidates payments, delivers invaluable industry expertise, and saves its users time and money.

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way.

Software Engineer (Early to Mid-Career Level)

Software Engineer (Early to Mid-Career Level)

Software Engineer (Early to Mid-Career Level)

We are looking for people with a passion for world-class software development. The ideal candidate understands the importance of modern, maintainable, and scaleable systems, and will join us in caring about the customers who trust Bestpass to manage their data.

Bestpass provides a comprehensive payment platform with a focus on nationwide toll management for commercial fleets of all shapes and sizes. With more than 7,200 customers and more than 590,000 deployed toll transponders in the United States and Canada, Bestpass ensures data accuracy, consolidates payments, delivers invaluable industry expertise, and saves its users time and money. As a Software Engineer at Bestpass, you will be solving challenging problems that power more than 238,000 toll transactions daily, to the tune of $2.8 million toll volume daily. If you are excited about building a platform to support our rapid growth, let’s talk!

Requirements:

  • Proficient in object-oriented programming, relational database design, and familiarity with web application development
  • Familiar with Agile methodologies
  • Strong passion for learning new technologies and collaborating with colleagues on innovative solutions
  • Automated testing and clean code are part of your tool belt
  • A puzzle solver - debugging code, crushing bugs and stomping technical debt is your forte
  • Able to effectively communicate technical information to both technical and non-technical personnel
  • 1 – 5 years of applicable experience
  • Bachelor’s or Master’s in Computer Science or equivalent

Bestpass provides a comprehensive payment platform with a focus on nationwide toll management for commercial fleets of all shapes and sizes. With more than 6,400 customers and more than 550,000 deployed toll transponders in the United States and Canada, Bestpass ensures data accuracy, consolidates payments, delivers invaluable industry expertise, and saves its users time and money.

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way.

Fulfillment Coordinator

Fulfillment Coordinator

Fulfillment Coordinator

The Fulfillment Coordinator is responsible for playing a key role in prepping, packaging, shipping and receiving devices to meet contract deadlines in a fast-paced environment.

Responsibilities:

  • Process sales orders from our existing client base, along with new sales
  • Process substantial volumes of inventory into our account management system while maintaining a high level of attention to detail
  • Ensure timely and accurate shipment of product(s) to customers
  • Field inquiries related to new and existing orders; research information regarding order confirmation, delivery, order changes, and related matters in order to maintain excellent customer service
  • Process client returns on a daily basis, un-case and clean devices required
  • Communicate with other internal departments on a regular basis
  • Restock supplies and inventory as needed

Requirements:

  • 1-2 years fulfillment/order processing experience
  • Beginner/Intermediate knowledge of MS Office (Word, Excel, Outlook)
  • Excellent written and oral communication skills
  • Ability to work independently and with a team in a dynamic and fast paced environment
  • Ability to prioritize and manage multiple tasks with a high attention to detail
  • Excellent time management and organizational skills
  • Ability to adapt to change quickly and efficiently
  • Experience using CRM software and shipping programs preferred

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical capabilities include the ability to:

  • Walk/bend/stand/sit for long periods of time
  • Lift/carry 10-50 lbs with or without assistance
  • Lift/carry 50+ lbs with assistance
  • Stretch/reach
  • Good vision for close work
  • Good hearing, both in person and on the phone
  • Hand/finger dexterity

Bestpass is a unique and growing company in the Capital District! At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award (2015, 2016 and 2017), our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference and has some fun along the way!

 

GENERAL INQUIRIES


Don't see a position for you? We'd like to know what you could bring to our team. Please send us a PDF of your resumé. We will keep it on file and if something becomes available, perhaps we'll talk!

Thank you for your interest in the position. Please attach your resume here! If you’re a good fit for us, we'll be in touch.

 

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