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Careers

Bestpass is always looking for motivated, hard-working candidates for a wide variety of positions. If you’re interested in working for a company that values its employees and their contributions to its growth, then put yourself on our radar.

ABOUT BESTPASS


Bestpass is a national leader in toll management for commercial fleets. Named one of the Capital Region's Best Places to Work for three consecutive years and ranked sixth on the Albany Business Review's 2016 list of Fastest-Growing Companies in the Capital Region of New York, Bestpass, cultivates a collaborative work culture that is dedicated to employee growth and development. Our innovative, fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves to better serve our customers. Come join a team of passionate professionals that works hard, makes a difference and has fun along the way!

 

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BENEFITS & PERKS


Bestpass Benefits

  • Medical, Dental and Vision insurance
  • 401k retirement plan with employer match
  • Enhanced Short-Term Disability 
  • Life Insurance Plan
  • Tuition Reimbursement 
  • Paid Time Off
  • Paid Holidays
  • Company Incentive Program

Perks:

  •  Fun, informal workspace
  •  Smart, creative, and caring teammates
  •  Casual dress code
  •  Vacation transponder
  •  AAA discounts available 
  •  Bonusly Program
  •  On-site dry cleaning services
  •  Parking
  •  Snacks & Drinks

CURRENT OPENINGS


Software Architect

Software Architect

Software Architect

We're looking for people with a passion for world-class software development, who understand the importance of maintainable and scalable systems, who use a blend of modern technologies to meet business needs, and who will join us in caring about the customers who trust Bestpass to manage their data. As a member of the technical team, you'll be working on challenging problems in scalability, security, existing and new feature development.

As the Software Architect you must be able to effectively communicate to other developers and staff the architectural approach while building and ensuring a quality cost effective extensible architecture that balances future possibility with the realities and demands of today’s business needs. You are expected to take ownership and responsibility of the overall design and quality of the system’s architecture.

Responsibilities:

  • Architect, design, build, and manage software capabilities for our enterprise systems
  • Develop a deep understanding of business objectives and strategies and ensures technology architectural vision is fully aligned with those objectives and strategies
  • Anticipate future business challenges and bring innovative technology solutions and options to leadership
  • Be the technical leader for understanding system, subsystem and component specifications
  • Design and recommend changes to facilitate efficient and effective development
  • Have a complete understanding of Bestpass data interchange formats, APIs, messaging strategies, application server software, as well as hardware and virtual machine requirements
  • Ensure software applications meet all requirements and are built with quality in mind along with an eye on extensibility and modifiability

Requirements:

  • 10+ years of professional software development experience
  • Proven experience in leading or similar role
  • Expert level knowledge of architecture styles and design patterns
  • Understanding of software quality assurance principles
  • Technical mindset with a very strong attention to detail
  • Expert in object-oriented programming, relational database design, and familiarity with web application development
  • Experience with .Net, SQL Server and Windows Services. Desired experience in VB.NET, WPF, Entity Framework, ASP.Net, MVVM (or other relevant design pattern)
  • Familiarity with Agile methodologies
  • Bachelor’s, Master’s, or PhD in Computer Science or equivalent

Bestpass is a unique and growing company in the Capital District! At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award (2015, 2016 and 2017), our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference and has some fun along the way!

Senior Software Developer

Senior Software Developer

Senior Software Developer

We're looking for people with a passion for world-class software development, who understand the importance of maintainable and scalable systems, who use a blend of modern technologies to meet business needs, and who will join us in caring about the customers who trust Bestpass to manage their data. As a member of the technical team, you'll be working on challenging problems in scalability, security, existing and new feature development.

The Senior Software Developer is a skilled and experienced software developer responsible for the detailed design, implementation, and testing of subsystems and system components. A Senior Software Developer is able to build a wide variety of software subsystems and components efficiently and effectively. The Senior Software Developer is able to develop and sustain these subsystems and software components in complex, multi-vendor, multi-platform environments.

Responsibilities:

  • Proficient in object-oriented programming, relational database design, and familiarity with web application development
  • Strong passion for learning new technologies and collaborating with colleagues on innovative solutions
  • Experience with different data processing techniques, formats, and APIs
  • Strong debugging and troubleshooting skills

Requirements:

  • 7+ years of experience independently designing and implementing business applications
  • Successful design and implementation of multiple software components and subsystems
  • Ability to communicate the design and implementation of software systems including relevant strengths/weaknesses and reasons for implementation decisions
  • Experience with VB.Net, SQL Server and Windows Services. Desired experience in WPF, Entity Framework, ASP.Net, MVVM (or other relevant design pattern)
  • Familiarity with Agile methodologies
  • Proven experience as a project leader
  • Able to effectively communicate technical information to both technical and non-technical personnel
  • Bachelor’s or Master’s in Computer Science or equivalent

Bestpass is a unique and growing company in the Capital District! At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award (2015, 2016 and 2017), our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference and has some fun along the way!

Account Executive

Account Executive

Account Executive

We are looking for a driven Inside Sales Account Executive to join our team – could that be you? Our Account Executives are responsible for increasing the Bestpass customer base through the acquisition of new business to new and existing accounts. This is a full-time, inside telephone sales role with a base salary plus commission.

What does it take to be successful?

  • Identify revenue opportunities through outbound cold calls, emails and relationship building
  • Own the entire sales process from prospecting to completion of the sale
  • Research and contact prospects to identify key contacts, qualify and drive leads through the sales pipeline
  • Utilize a consultative sales approach to explain the value of our service
  • Be knowledgeable on Bestpass services as well as customer needs and requirements
  • Persistence

Requirements:

  • 2+ years’ experience of inside sales B2B experience
  • Proven track record of successful phone sales
  • Excellent verbal communication skills; strong listening and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Ability to work independently as well as in team environment
  • Associate’s degree; Bachelor’s preferred

Bestpass is a unique and growing company in the Capital District! At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award (2015, 2016 and 2017), our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference and has some fun along the way!

Administrative Coordinator

Administrative Coordinator

Administrative Coordinator

The Administrative Coordinator is responsible for overall front office activities, including the reception area, mail, large purchasing requests and facilities; arranging internal office moves and providing arrangements for office meetings. The role will also provide administrative support to the CEO, VP of Finance and other members of the Strategic team as needed.

Responsibilities:

  • Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurement
  • Participate in contract and price negotiations with office vendors and service providers
  • Coordinate office repairs/issues as needed
  • Coordinate purchases of computer needs with internal customers and outside vendors
  • Liaise with facility management vendors, including cleaning, catering, security services, etc
  • Assist in the onboarding needs for new hires
  • Assist in managing the CEO’s calendar and appointments
  • Coordinate travel arrangements/accommodations for staff as need
  • Ensure general administrative support is provided to all staff
  • Assist in maintaining the office services budget and tracking expenditures

Requirements:

  • Minimum 3-5 years’ experience in similar role and responsibilities
  • Knowledge of office administrator responsibilities, systems and procedures
  • Proficiency in MS Office, WRIKE and other office technologies
  • Strong organizational and planning skills in a fast-paced environment
  • A creative mind with an ability to suggest improvements
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Associate’s degree in Business Administration or related discipline; Bachelor’s degree preferred

Bestpass is a unique and growing company in the Capital District! At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award (2015, 2016 and 2017), our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference and has some fun along the way!

Fulfillment Coordinator

Fulfillment Coordinator

Fulfillment Coordinator

The Fulfillment Coordinator is responsible for playing a key role in prepping, packaging, shipping and receiving devices to meet contract deadlines in a fast-paced environment.

Responsibilities:

  • Process sales orders from our existing client base, along with new sales
  • Process substantial volumes of inventory into our account management system while maintaining a high level of attention to detail
  • Ensure timely and accurate shipment of product(s) to customers
  • Field inquiries related to new and existing orders; research information regarding order confirmation, delivery, order changes, and related matters in order to maintain excellent customer service
  • Process client returns on a daily basis, un-case and clean devices required
  • Communicate with other internal departments on a regular basis
  • Restock supplies and inventory as needed

Requirements:

  • 1-2 years fulfillment/order processing experience
  • Beginner/Intermediate knowledge of MS Office (Word, Excel, Outlook)
  • Excellent written and oral communication skills
  • Ability to work independently and with a team in a dynamic and fast paced environment
  • Ability to prioritize and manage multiple tasks with a high attention to detail
  • Excellent time management and organizational skills
  • Ability to adapt to change quickly and efficiently
  • Experience using CRM software and shipping programs preferred

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical capabilities include the ability to:

  • Walk/bend/stand/sit for long periods of time
  • Lift/carry 10-50 lbs with or without assistance
  • Lift/carry 50+ lbs with assistance
  • Stretch/reach
  • Good vision for close work
  • Good hearing, both in person and on the phone
  • Hand/finger dexterity

Bestpass is a unique and growing company in the Capital District! At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award (2015, 2016 and 2017), our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference and has some fun along the way!

 

GENERAL INQUIRIES


Don't see a position for you? We'd like to know what you could bring to our team. Please send us a PDF of your resumé. We will keep it on file and if something becomes available, perhaps we'll talk!

Thank you for your interest in the position. Please attach your resume here! If you’re a good fit for us, we'll be in touch.

 

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