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Careers

Bestpass is always looking for motivated, hard-working candidates for a wide variety of positions. If you’re interested in working for a company that values its employees and their contributions to its growth, then put yourself on our radar.

ABOUT BESTPASS


Bestpass is a national leader in toll management for commercial fleets. Named one of the Capital Region's Best Places to Work for three consecutive years and ranked sixth on the Albany Business Review's 2016 list of Fastest-Growing Companies in the Capital Region of New York, Bestpass, cultivates a collaborative work culture that is dedicated to employee growth and development. Our innovative, fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves to better serve our customers. Come join a team of passionate professionals that works hard, makes a difference and has fun along the way!

 

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BENEFITS & PERKS


Bestpass Benefits

  • Medical, Dental and Vision insurance
  • 401k retirement plan with employer match
  • Enhanced Short-Term Disability 
  • Life Insurance Plan
  • Tuition Reimbursement 
  • Paid Time Off
  • Paid Holidays
  • Company Incentive Program

Perks:

  •  Fun, informal workspace
  •  Smart, creative, and caring teammates
  •  Casual dress code
  •  Vacation transponder
  •  AAA discounts available 
  •  Bonusly Program
  •  On-site dry cleaning services
  •  Parking
  •  Snacks & Drinks

CURRENT OPENINGS


Software Engineers - All Levels

Software Engineers - All Levels

Software Engineers

We are looking for people with a passion for world-class software development. The ideal candidate understands the importance of modern, maintainable, and scalable systems, and will join us in caring about the customers who trust Bestpass to manage their data. Bestpass provides a comprehensive payment platform with a focus on nationwide toll management for commercial fleets of all shapes and sizes. With more than 6,400 customers and more than 550,000 deployed toll transponders in the United States and Canada, Bestpass ensures data accuracy, consolidates payments, delivers invaluable industry expertise, and saves its users time and money. As a Software Engineer at Bestpass, you will be solving challenging problems that power more than 238,000 toll transactions daily, to the tune of $2.7 million toll volume daily. If you are excited about building a platform to support our rapid growth, let’s talk!

Requirements:

  • Proficient in object-oriented programming, relational database design, and familiarity with web application development
  • Familiar with Agile methodologies
  • Strong passion for learning new technologies and collaborating with colleagues on innovative solutions
  • Experience with different data processing techniques, formats, and APIs
  • Able to effectively communcate technical information to both technical and non-technical personnel
  • A puzzle solver - debugging code, crushing bugs and stomping technical debt is your forte
  • Bachelor’s or Master’s in Computer Science or equivalent

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way!

Technical Product Manager

Technical Product Manager

Technical Product Manager

The Technical Product Manager will be responsible for coordinating internal teams to deliver products that fill gaps in market and increase customer satisfaction. Primary responsibilities include gathering and documenting product requirements, prioritizing the product backlog and ensuring all product initiatives are executed in line with the product vision. This position will be an integral piece of our team and where you will contribute to building a world class solution for our business and customers while following product best practices.

Responsibilities:

  • Work closely with the Product Team to gain a complete understanding of the product vision, direction and needs
  • Promote the vision throughout the company to ensure Development, Sales, Service and Marketing efforts align with the vision
  • Assist in building out our product team in a grass roots product focused environment
  • Implement lean product methodologies and process flow
  • Incorporate Dual Discovery-Delivery Process best practices, bringing the team along when possible to get direct access to user interviews, shadowing and prototype feedback
  • Create and maintain product documentation. Define requirements, user stories, and acceptance criteria for product functions and features
  • Fill Product Owner role in Agile/Scrum processes
  • Coordinate and lead internal teams through the design, development and testing of new product releases. Balance business objectives and customer needs, reconciling the goals of the business with benefits to the customer
  • Suggest and make strategic decisions on deliverables to balance full featured product with MLP (Minimum Lovable Product) when business needs dictate. Become the product’s “go to” resource for other internal teams. Gather product requirements, prioritize feature implementations and improve overall user experience
  • Measure adoption, usage data, and business results from product launches. Gather user feedback and establish internal feedback loops. Suggest product enhancements to improve user experience. Analyze ideas and bring recommendations to leadership for prioritization
  • Oversee implementation and release workflow and deadlines from a Product perspective. Work with Development and QA throughout the sprint to ensure that the work will meet business requirements and is controlled for scope. Perform quality assurance acceptance testing and support user testing as appropriate on user stories
  • Work with users to validate concepts, themes, vision, and prototypes. Assist in developing and maintaining success measurements (KPIs)
  • Clearly and continuously communicate the status of work on the product roadmap and in development. Ability to draft release notes for launches
  • Manage product backlog

Requirements:

  • Experience implementing or influencing lean product methodologies in an environment where everyone wears multiple hats. Experience with Software as a Service product
  • Demonstrated experience creating effective business level product documentation
  • Ability to work well with upper management and articulate views and business necessity of product
  • Self-starter who doesn’t need daily direction. Strong communication and collaboration skills; ability to effectively work with cross functional teams
  • Inquisitive – willing to ask questions and seek out resolutions. Strong time management, prioritization skills, project management/organizational skills
  • Excellent technical, analytical, and strategic planning skills. Ability to work under pressure and complete the projects by deadlines
  • Ability to multi-task and work on multiple projects simultaneously. Internal and external customer focus. Thrive on spending time with customers to understand their problems and working with internal technical teams to develop innovative solutions
  • Ability to Product Manage user interface and information architecture related work as well as work around data reconciliation, file transfer error handling and error resolution.
  • Ability to run basic SQL queries to help inform product decisions

Bestpass is a unique and growing company (FinTech Saas) in the Capital District! At Bestpass, you will find a collaborative work-culture focused on providing our clients with second-to-none customer service. A three-time winner of the Albany Business Review’s Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference and has some fun along the way

Accounting Assistant

Accounting Assistant

Accounting Assistant

This role will provide basic accouting and administrative support to the Finance department. Responsibilities include but are not limited to:

  • Accounts Receivable Collection calls
  • Coordinate mailings
  • Initial contact for inter-departmental client related questions (i.e. payment modification requests from Customer Service, etc.)
  • AR Audit confirmations for client accounts
  • Monitor and organize Billing mailbox
  • Calculate and submit to Director monthly prepaid and post-paid totals processed
  • Oversee petty cash and reconciliation monthly
  • Organize client bond paperwork

Requirements:

  • Associate degree in accounting, finance, or related field
  • 1-2 years’ experience in similar role in an accounting/finance department
  • Possesses and demonstrates Bestpass Core Competencies
  • Ability to maintain confidentiality of sensitive data
  • Intermediate Excel skills
  • Quick Books experience a plus

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way.

Account Executive - Sales Hunter

Account Executive - Sales Hunter

Account Executive - Sales Hunter

We are looking for a driven Inside Sales Account Executive to join our team – could that be you? Our Account Executives are responsible for increasing the Bestpass customer base through the acquisition of new business to new and existing accounts. This is a full-time, inside telephone sales role with a base salary plus commission.

What does it take to be sucessful?

  • Identify revenue opportunities through outbound cold calls, emails and relationship building
  • Own the entire sales process from prospecting to completion of the sale
  • Research and contact prospects to identify key contacts, qualify and drive leads through the sales pipeline
  • Utilize a consultative sales approach to explain the value of our service
  • Be knowledgeable on Bestpass services as well as customer needs and requirements

Requirements:

  • 2+ years’ experience of inside sales B2B experience
  • Proven track record of successful phone sales
  • Excellent verbal communication skills; strong listening and presentation skills
  • Ability to maintain confidentiality of sensitive data
  • Persistence
  • Ability to work independently as well as in team environment
  • Ability to travel +/- 10%
  • Associate’s degree; Bachelor’s preferred

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way.

Internship - Support Services Team

Internship - Support Services Team

Internship (paid) - Support Services team

At Bestpass, we believe in a customer-focused, servant leadership philosophy, that empowers our employees to provide a comprehensive payment platform with a focus on nationwide toll management for commercial fleets of all shapes and sizes. With more than 6,500 customers and more than 560,000 deployed toll transponders in the United States and Canada, Bestpass ensures data accuracy, consolidates payments, delivers invaluable industry expertise, and saves its users time and money.

Are you a college student seeking real-world business experience to put on your resume? Our internship program goal is to bring bright, driven, and talented college students into Bestpass for a semester to provide an engaging work experience. We will provide the student with exposure to our business and the industries we interface with in exchange for their contributions to specific and present goals and objectives within the company.

Candidates must love working with data! The core activity of this internship will involve manipulating and processing data in order to verify violations, update vehicle and weigh station bypass information, and process speed notices.

Requirements

  • Proficient using Excel
  • Enjoy working with data
  • Ability to work 10-12 hours per week
  • Willing to continually learn, develop, and improve processes
  • Works well in a team environment

Requirements:

  • Associate degree in accounting, finance, or related field
  • 1-2 years’ experience in similar role in an accounting/finance department
  • Possesses and demonstrates Bestpass Core Competencies
  • Ability to maintain confidentiality of sensitive data
  • Intermediate Excel skills
  • Quick Books experience a plus

Bestpass is a unique and growing company in the Capital District (#4 in the recent Albany Business Review's Fastest Growing Companies). At Bestpass, you will find a collaborative work-culture that is dedicated to its employees' personal growth and development. A three-time consecutive winner of the Albany Business Review's Best Places to Work award, our fun and casual work environment stimulates creative thinking and encourages employees to challenge themselves, to better serve our clients. Come join a team of passionate professionals that works hard, makes a difference, and has some fun along the way.

 

GENERAL INQUIRIES


Don't see a position for you? We'd like to know what you could bring to our team. Please send us a PDF of your resumé. We will keep it on file and if something becomes available, perhaps we'll talk!

Thank you for your interest in the position. Please attach your resume here! If you’re a good fit for us, we'll be in touch.

 

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