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Contacts

 

Nick Crounse
Director of Strategic Communications
ncrounse@bestpass.com
ph. (518) 458-1579 ext 215

Nicole Ouellette
Communications Specialist
nouellette@bestpass.com 
ph. (518) 458-1579 ext 204

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In the News

  • Transport Topics

    September 5, 2016

    “Bestpass oversaw $350 million in tolls last year and expects the number to be near $430 million this year.”

  • Times Union

    May 10, 2017

    “Business is good for Bestpass, a software company created to streamline toll billing for truckers. And when business is good, you get to spruce up your space.”

  • Toll Roads News

    January 4, 2017

    “Bestpass Surpasses $450 Million in Toll Volume, Completes National Tolling Solution, and Adds 13 Employees in 2016.”

  • Fleet Equipment

    February 15, 2018

    “According to Bestpass, Idealease locations will be able to manage and re-bill toll transactions to customers without reviewing and processing multiple statements, and Idealease customers will now have access to national toll coverage, including 100% of the major U.S. toll roads and more than 40 tolling groups.”

  • Commercial Carrier Journal

    March 26, 2018

    "When Bestpass Rebilling customers generate statements, they can include a toll processing fee while simultaneously transferring the toll liability to a contractor or other entity,” said John Andrews, Bestpass president and CEO.

  • Capital Region Chamber

    June 2, 2017

    “Touch-a-Truck Event Draws More Than 2,000 Attendees While Raising More Than $6,300 for Veterans”

  • Transport Topics

    April 2, 2016

    “Toll management provider Bestpass Inc. rolled out a new transponder that covers nearly all of the 48 contiguous states and soon may include parts of Canada.”

  • Albany Business Review

    May 19, 2017

    “Bestpass, the Albany, New York, company that uses technology to make tolling and weighing for truck companies easier, has expanded its office at 500 New Karner Road in Albany.”

  • Trucker News

    February 21, 2017

    “...the American Trucking Associations announced it would be renewing Bestpass as an ATA featured product provider. Known for their work in toll solutions, Bestpass has contributed a significant amount of convenience and cost-efficiency to the freight transport industry.”

  • American Trucker

    January 5, 2017

    “Bestpass has reached several milestones in 2016, including expanding toll coverage to include Oklahoma and completing the first truly national tolling solution.”

  • Heavy Duty Trucking

    January 5, 2018

    “This partnership combines VTS’ fleet management platform, Silent Passenger, and Bestpass, a nationwide toll coverage and streamlined toll management system.”

  • Overdrive

    July 14, 2016

    “Bestpass has launched a new version of its web portal that consolidates tolling information and analytics into one location online.”

  • Automotive Fleet

    March 9, 2018

    “Bestpass recently surpassed 400,000 active transponders on the road, facilitating more than 200,000 seamless transactions each day for customers on the company's nationwide toll coverage network...”

  • Trucking Info

    January 4, 2017

    “Bestpass scored a company milestone last year by surpassing $450 million dollars in total toll volume and processing more than $1.2 million in tolls per day.”

  • PR Newswire

    March 26, 2018

    “Bestpass, a company that provides single-source payment and streamlined toll management services to commercial fleets, has added J.B. Hunt Transport Services, Inc., one of the largest supply chain solutions providers in North America, to its customer list.”

  • Heavy Duty Trucking

    July 12, 2016

    “Bestpass has launched a new version of its web portal at my.bestpass.com, allowing customers to more efficiently manage their fleets and access advanced tolling and trucking analytics and reporting.”

  • Fleet Owner

    August 25, 2016

    “Toll payment management firm Bestpass, Inc., is adding two new departments to its operation – a dedicated owner-operator customer service team and a fulfillment center...”

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Press Releases

Year in Review: Bestpass Surpasses $350 Million in Toll Volume, Adds Coverage in Four States and 14 Employees in 2015

<< back to Stories

Year in Review: Bestpass Surpasses $350 Million in Toll Volume, Adds Coverage in Four States and 14 Employees in 2015

Bestpass, Inc., a company that provides single-source payment and streamlined toll management services to commercial fleets, reached a number of significant milestones in 2015, including expanding toll coverage to include Florida, Kansas, Texas and the Ambassador Bridge; hiring 14 new employees; and adding 970 new customers and more than 64,000 new active transponders.

The company, now with 37 employees, processes more than $1.1 million in tolls per day for nearly 3,000 clients with more than 176,000 active transponders for clients located both in the United States and Canada. Total toll volume processed in 2015 surpassed $350 million. The Bestpass customer service team also fielded more than 40,000 incoming service requests.

“We’ve built a great team and developed a robust service for our customers, and our success this year really shows that we are on the right track,” said John Andrews, president and CEO of Bestpass. “With the anticipated addition of Oklahoma toll coverage in early 2016, we will have all of the major U.S. toll facilities covered, and we expect that offering a truly national toll management solution will accelerate acceptance of our services by regional and national high volume toll users even more rapidly.”

Bestpass 2015 Highlights at a Glance

  • Expanded toll coverage to include Florida, Kansas, Texas and the Ambassador Bridge
  • Processed more than $350 million in tolls
  • Increased client count by 47 percent to nearly 3,000
  • Increased active transponder count by 57 percent to more than 176,000
  • Answered more than 40,000 customer service requests
  • Hired 14 new employees to bring total staff to 37
  • Added exclusion zones to powerful notification platform
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