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Nick Crounse
Director of Strategic Communications
ncrounse@bestpass.com
ph. (518) 458-1579 ext 215

Nicole Ouellette
Communications Specialist
nouellette@bestpass.com 
ph. (518) 458-1579 ext 204

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In the News

  • Heavy Duty Trucking

    July 12, 2016

    “Bestpass has launched a new version of its web portal at my.bestpass.com, allowing customers to more efficiently manage their fleets and access advanced tolling and trucking analytics and reporting.”

  • Trucker News

    February 21, 2017

    “...the American Trucking Associations announced it would be renewing Bestpass as an ATA featured product provider. Known for their work in toll solutions, Bestpass has contributed a significant amount of convenience and cost-efficiency to the freight transport industry.”

  • Automotive Fleet

    March 9, 2018

    “Bestpass recently surpassed 400,000 active transponders on the road, facilitating more than 200,000 seamless transactions each day for customers on the company's nationwide toll coverage network...”

  • Albany Business Review

    May 19, 2017

    “Bestpass, the Albany, New York, company that uses technology to make tolling and weighing for truck companies easier, has expanded its office at 500 New Karner Road in Albany.”

  • Toll Roads News

    January 4, 2017

    “Bestpass Surpasses $450 Million in Toll Volume, Completes National Tolling Solution, and Adds 13 Employees in 2016.”

  • Heavy Duty Trucking

    January 5, 2018

    “This partnership combines VTS’ fleet management platform, Silent Passenger, and Bestpass, a nationwide toll coverage and streamlined toll management system.”

  • Times Union

    May 10, 2017

    “Business is good for Bestpass, a software company created to streamline toll billing for truckers. And when business is good, you get to spruce up your space.”

  • Commercial Carrier Journal

    March 26, 2018

    "When Bestpass Rebilling customers generate statements, they can include a toll processing fee while simultaneously transferring the toll liability to a contractor or other entity,” said John Andrews, Bestpass president and CEO.

  • Transport Topics

    September 5, 2016

    “Bestpass oversaw $350 million in tolls last year and expects the number to be near $430 million this year.”

  • Capital Region Chamber

    June 2, 2017

    “Touch-a-Truck Event Draws More Than 2,000 Attendees While Raising More Than $6,300 for Veterans”

  • Fleet Equipment

    February 15, 2018

    “According to Bestpass, Idealease locations will be able to manage and re-bill toll transactions to customers without reviewing and processing multiple statements, and Idealease customers will now have access to national toll coverage, including 100% of the major U.S. toll roads and more than 40 tolling groups.”

  • Fleet Owner

    August 25, 2016

    “Toll payment management firm Bestpass, Inc., is adding two new departments to its operation – a dedicated owner-operator customer service team and a fulfillment center...”

  • Trucking Info

    January 4, 2017

    “Bestpass scored a company milestone last year by surpassing $450 million dollars in total toll volume and processing more than $1.2 million in tolls per day.”

  • American Trucker

    January 5, 2017

    “Bestpass has reached several milestones in 2016, including expanding toll coverage to include Oklahoma and completing the first truly national tolling solution.”

  • Transport Topics

    April 2, 2016

    “Toll management provider Bestpass Inc. rolled out a new transponder that covers nearly all of the 48 contiguous states and soon may include parts of Canada.”

  • PR Newswire

    March 26, 2018

    “Bestpass, a company that provides single-source payment and streamlined toll management services to commercial fleets, has added J.B. Hunt Transport Services, Inc., one of the largest supply chain solutions providers in North America, to its customer list.”

  • Overdrive

    July 14, 2016

    “Bestpass has launched a new version of its web portal that consolidates tolling information and analytics into one location online.”

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Press Releases

Bestpass Processes More than $1 Billion in Toll Transactions for Customers in 2019

<< back to Stories

Bestpass Processes More than $1 Billion in Toll Transactions for Customers in 2019

Company processes 97 million transactions annually with more than 40 tolling authorities on behalf of over 7,400 commercial customers

Bestpass, a company that provides a comprehensive payment platform with a focus on toll management for commercial fleets, achieved several significant milestones in 2019, including processing more than $1 billion in toll volume for the first time ever.

The company also surpassed 600,000 active transponders deployed on U.S. toll roads, completed direct back-office integrations with the Southern Connector Toll Road and the Thousand Islands Bridge Authority, and hired 20 new employees.

“We’ve deployed 100,000 new customer toll transponders each year for four consecutive years, culminating in more than $1 billion in transactions in 2019, which is a testament to the value we provide to our customers, as well as to our ability to expand our service and engage new markets,” said John Andrews, president and CEO of Bestpass.

Bestpass 2019 Highlights

  • Processed more than $1 billion in total toll volume on behalf of customers
  • Processed more than 97 million transactions, averaging 267,000 each day
  • Surpassed 600,000 active transponders operating within the company’s nationwide toll coverage network
  • Added more than 1,400 new customers, bringing total number of customers to more than 7,400
  • Expanded coverage to South Carolina through a partnership with the Southern Connector Toll Road
  • Integrated back-office technology with the Thousand Islands Bridge Authority to facilitate seamless two-way exchange of tolling and financial data
  • Received approval for membership of the 6C Toll Operators Coalition (6CTOC), a collaboration between nearly 30 toll facility operators and owners using 6C transponders for toll revenue collection
  • Hired 20 new employees, bringing total number of employees to nearly 100

“Our success to date is due in large part to the relationships that we’ve forged with our customers and with tolling authorities from coast to coast,” said Andrews. “By working together, we’ve been able to create a win-win-win situation for everyone involved, and we are immensely appreciative of all our customers and partners.”

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