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Nick Crounse
Director of Strategic Communications
ncrounse@bestpass.com
ph. (518) 458-1579 ext 215

Nicole Ouellette
Communications Specialist
nouellette@bestpass.com 
ph. (518) 458-1579 ext 204

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In the News

  • Commercial Carrier Journal

    March 26, 2018

    "When Bestpass Rebilling customers generate statements, they can include a toll processing fee while simultaneously transferring the toll liability to a contractor or other entity,” said John Andrews, Bestpass president and CEO.

  • Overdrive

    July 14, 2016

    “Bestpass has launched a new version of its web portal that consolidates tolling information and analytics into one location online.”

  • Transport Topics

    September 5, 2016

    “Bestpass oversaw $350 million in tolls last year and expects the number to be near $430 million this year.”

  • Automotive Fleet

    March 9, 2018

    “Bestpass recently surpassed 400,000 active transponders on the road, facilitating more than 200,000 seamless transactions each day for customers on the company's nationwide toll coverage network...”

  • Heavy Duty Trucking

    January 5, 2018

    “This partnership combines VTS’ fleet management platform, Silent Passenger, and Bestpass, a nationwide toll coverage and streamlined toll management system.”

  • American Trucker

    January 5, 2017

    “Bestpass has reached several milestones in 2016, including expanding toll coverage to include Oklahoma and completing the first truly national tolling solution.”

  • Capital Region Chamber

    June 2, 2017

    “Touch-a-Truck Event Draws More Than 2,000 Attendees While Raising More Than $6,300 for Veterans”

  • PR Newswire

    March 26, 2018

    “Bestpass, a company that provides single-source payment and streamlined toll management services to commercial fleets, has added J.B. Hunt Transport Services, Inc., one of the largest supply chain solutions providers in North America, to its customer list.”

  • Toll Roads News

    January 4, 2017

    “Bestpass Surpasses $450 Million in Toll Volume, Completes National Tolling Solution, and Adds 13 Employees in 2016.”

  • Times Union

    May 10, 2017

    “Business is good for Bestpass, a software company created to streamline toll billing for truckers. And when business is good, you get to spruce up your space.”

  • Trucker News

    February 21, 2017

    “...the American Trucking Associations announced it would be renewing Bestpass as an ATA featured product provider. Known for their work in toll solutions, Bestpass has contributed a significant amount of convenience and cost-efficiency to the freight transport industry.”

  • Albany Business Review

    May 19, 2017

    “Bestpass, the Albany, New York, company that uses technology to make tolling and weighing for truck companies easier, has expanded its office at 500 New Karner Road in Albany.”

  • Heavy Duty Trucking

    July 12, 2016

    “Bestpass has launched a new version of its web portal at my.bestpass.com, allowing customers to more efficiently manage their fleets and access advanced tolling and trucking analytics and reporting.”

  • Transport Topics

    April 2, 2016

    “Toll management provider Bestpass Inc. rolled out a new transponder that covers nearly all of the 48 contiguous states and soon may include parts of Canada.”

  • Trucking Info

    January 4, 2017

    “Bestpass scored a company milestone last year by surpassing $450 million dollars in total toll volume and processing more than $1.2 million in tolls per day.”

  • Fleet Equipment

    February 15, 2018

    “According to Bestpass, Idealease locations will be able to manage and re-bill toll transactions to customers without reviewing and processing multiple statements, and Idealease customers will now have access to national toll coverage, including 100% of the major U.S. toll roads and more than 40 tolling groups.”

  • Fleet Owner

    August 25, 2016

    “Toll payment management firm Bestpass, Inc., is adding two new departments to its operation – a dedicated owner-operator customer service team and a fulfillment center...”

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Press Releases

Bestpass Expands Toll Coverage to Include Southern Connector in South Carolina

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Bestpass Expands Toll Coverage to Include Southern Connector in South Carolina

Nationwide toll management company also unveils new Empower reporting and analytics platform within customer web portal

Bestpass, a company that provides streamlined nationwide toll management service to commercial fleets, today announced that it is expanding its coverage to South Carolina through a partnership with the Southern Connector Toll Road while simultaneously launching a powerful tolling data visualization tool.

Southern Connector

Bestpass, which already covers nearly every tolled facility in the United States, is expanding its coverage to include the Southern Connector Toll Road (I-185), a 16-mile highway that allows traffic to move more quickly and efficiently through Greenville County in upstate South Carolina.

“The Southern Connector is one of the most convenient routes in the region, and as a result, we see a significant amount of commercial traffic,” said Pete Femia, president of the Southern Connector. “Partnering with Bestpass makes sound business sense. We know that they will take care of our commercial users, and we can focus our attention on other priorities.”

“We were able to directly integrate with the Southern Connector’s back office, which allows us to move payments and toll data in a streamlined process that significantly benefits both the tolling authority and our thousands of customers that use the highway,” said John Andrews, president and CEO of Bestpass.

Bestpass has been testing coverage on the Southern Connector with several customers and expects to make the coverage available to all users by the end of April 2019. The company is actively engaged with other tolling authorities to expand back office integration and payment processing, ultimately improving commercial toll management for both providers and end-users.

Empower

Bestpass has also launched Empower, a new reporting and analytics platform that transforms vast amounts of tolling data into meaningful charts and graphs to help customers identify tolling activity trends or anomalies and make strategic business decisions.

Bestpass Empower Toll Data Analytics

Empower takes raw tolling data and helps users visualize toll charges over time, violation occurrences, toll usage by authority, and high plate toll vehicles, with the opportunity to drill down on many other detailed data sets.

“No matter the size of your fleet, the sheer volume of toll data that is available can quickly become overwhelming. We’ve always provided great value to our customers by making their toll data more manageable, and Empower is the next level of toll data management,” said Andrews.

Several Bestpass customers are already using Empower, and the company expects to roll the new platform out to all its fleet customers by the end of June 2019.

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