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Contacts

 

Nick Crounse
Director of Strategic Communications
ncrounse@bestpass.com
ph. (518) 458-1579 ext 215

Nicole Ouellette
Communications Specialist
nouellette@bestpass.com 
ph. (518) 458-1579 ext 204

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In the News

  • Fleet Owner

    August 25, 2016

    “Toll payment management firm Bestpass, Inc., is adding two new departments to its operation – a dedicated owner-operator customer service team and a fulfillment center...”

  • PR Newswire

    March 26, 2018

    “Bestpass, a company that provides single-source payment and streamlined toll management services to commercial fleets, has added J.B. Hunt Transport Services, Inc., one of the largest supply chain solutions providers in North America, to its customer list.”

  • American Trucker

    January 5, 2017

    “Bestpass has reached several milestones in 2016, including expanding toll coverage to include Oklahoma and completing the first truly national tolling solution.”

  • Commercial Carrier Journal

    March 26, 2018

    "When Bestpass Rebilling customers generate statements, they can include a toll processing fee while simultaneously transferring the toll liability to a contractor or other entity,” said John Andrews, Bestpass president and CEO.

  • Trucking Info

    January 4, 2017

    “Bestpass scored a company milestone last year by surpassing $450 million dollars in total toll volume and processing more than $1.2 million in tolls per day.”

  • Heavy Duty Trucking

    January 5, 2018

    “This partnership combines VTS’ fleet management platform, Silent Passenger, and Bestpass, a nationwide toll coverage and streamlined toll management system.”

  • Times Union

    May 10, 2017

    “Business is good for Bestpass, a software company created to streamline toll billing for truckers. And when business is good, you get to spruce up your space.”

  • Heavy Duty Trucking

    July 12, 2016

    “Bestpass has launched a new version of its web portal at my.bestpass.com, allowing customers to more efficiently manage their fleets and access advanced tolling and trucking analytics and reporting.”

  • Overdrive

    July 14, 2016

    “Bestpass has launched a new version of its web portal that consolidates tolling information and analytics into one location online.”

  • Transport Topics

    April 2, 2016

    “Toll management provider Bestpass Inc. rolled out a new transponder that covers nearly all of the 48 contiguous states and soon may include parts of Canada.”

  • Capital Region Chamber

    June 2, 2017

    “Touch-a-Truck Event Draws More Than 2,000 Attendees While Raising More Than $6,300 for Veterans”

  • Toll Roads News

    January 4, 2017

    “Bestpass Surpasses $450 Million in Toll Volume, Completes National Tolling Solution, and Adds 13 Employees in 2016.”

  • Albany Business Review

    May 19, 2017

    “Bestpass, the Albany, New York, company that uses technology to make tolling and weighing for truck companies easier, has expanded its office at 500 New Karner Road in Albany.”

  • Automotive Fleet

    March 9, 2018

    “Bestpass recently surpassed 400,000 active transponders on the road, facilitating more than 200,000 seamless transactions each day for customers on the company's nationwide toll coverage network...”

  • Fleet Equipment

    February 15, 2018

    “According to Bestpass, Idealease locations will be able to manage and re-bill toll transactions to customers without reviewing and processing multiple statements, and Idealease customers will now have access to national toll coverage, including 100% of the major U.S. toll roads and more than 40 tolling groups.”

  • Trucker News

    February 21, 2017

    “...the American Trucking Associations announced it would be renewing Bestpass as an ATA featured product provider. Known for their work in toll solutions, Bestpass has contributed a significant amount of convenience and cost-efficiency to the freight transport industry.”

  • Transport Topics

    September 5, 2016

    “Bestpass oversaw $350 million in tolls last year and expects the number to be near $430 million this year.”

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Press Releases

Bestpass Expands Coverage to Include All U.S. Toll Roads on One Device

<< back to Stories

Bestpass Revamps National Tolling Solution with New and Enhanced Services

Bestpass, Inc., a company that provides single-source payment and streamlined toll management services to commercial fleets, today announced several new services, including Bestpass Complete, giving customers a single device for all their toll, and the Freedom Service, effectively expanding toll coverage to include all U.S. toll roads.

"We've grown aggressively over the past year, both in terms of geographic footprint and number of clients, and we've developed a number of new services in response to that growth and to our user feedback," said John Andrews, President and CEO of Bestpass. "With this new phase of the Bestpass service, we are well positioned to be an even better partner for our customers on the road and in the back office."

Bestpass Complete

Bestpass Complete, available now, gives customers a single solution for national toll coverage in one device, with optional weigh station bypass compatibility and comprehensive reporting for all major U.S. toll roads. Fleet managers will benefit from a single shipment, single installation and single report for each truck, as opposed to simultaneously navigating dozens of different accounts without the Bestpass service.

Bestpass Freedom Service

The Freedom Service expands the company's single solution by offering coast-to-coast violation, video and out-of-Bestpass network toll statement processing, facilitating seamless travel beyond the major toll roads in the United States and Canada, wherever there is toll. Bestpass will process violations and submit corrections on behalf of its customers, saving them the time of tracking and processing violations, as well as the money spent on incurring additional violations. Customers can submit toll bills from outside of the Bestpass network to be paid and included in their single monthly invoice and comprehensive toll data reporting.

Coverage in Oklahoma Forthcoming

Bestpass also announced that it is in an active technical testing phase to provide its customers with full tolling coverage in Oklahoma, with the expectation of going live for all customers by the end of April. The addition of Oklahoma expands the company's toll coverage network to include 100 percent of all major U.S. toll roads.

In addition to Bestpass Complete, the Freedom Service and coverage in Oklahoma, Bestpass is simultaneously launching other new services while also reorganizing existing services in response to market demands and rapidly expanding toll coverage.

Enhanced Customer Service

In celebration of the company's 15th anniversary, Bestpass is enhancing its customer service offerings. All Bestpass customers now receive:

  • Free standard shipping in the continental United States
  • Free protective transponder cases
  • Enhanced implementation services, including labeling each transponder before shipping according to customer specifications
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